In December 2013, after merging with Office Depot, Office Max announced that it would be closing its Naperville headquarters and relocate to Office Depot’s headquarters in Boca Raton, Florida.
An email to “all associates" from a company manager asked employees to consider going overseas for a few weeks her to help with customer service trainees in India, Manila or the Phillipines.
"As we begin the planning for transition of work, there is a meeting being held in Ottawa next week to discuss the necessary resources to ensure a smooth transition of work,” Jen Pyszka, Office Max’s general manager in Peru, Illinois wrote.
"As we plan to transition work to our Strategic Partners for Order Entry, Direct, and Reliable, there is a need for experienced legacy OfficeMax advocates to travel to Chennai, India or Manila or Cebu Philippines to support training and floor support throughout the transition.
Pyszka said she had been asked to get volunteers to commit to no less than “ so-week to three-week increments” from June through September.
After its merger, Office Max plans to keep stores open in the United States, but plans to close Office Depot store duplicates.
Employees are being told that the new company’s technology department is relocating to Texas, but the Office Max officials have confirmed those plans yet.
Billing and AP services will be sent overseas, a move that makes one Office Max employee that received the overseas training invite to be nervous.
"Do you really want someone in India taking down your business credit card or financial information?” she asked.